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Over payment:
If you have made a payment in excess of the amount due to LEP Colour Printers, an “over payment” is deemed to have occurred.
Over payments will be reimbursed by LEP Colour Printers on receipt of cleared funds. Please contact the accounts department by email at accounts@lepcolourprinters.com.au to arrange for the monies overpaid to be refunded to you.
Double payment:
If you have inadvertently paid an invoice twice, a “double payment” is deemed to have occurred. Double payments will be reimbursed by LEP Colour Printers on receipt of cleared funds. Please contact the accounts department by email at accounts@lepcolourprinters.com.au to arrange for the monies overpaid to be refunded to you.
Refunds back to the same account:
All refunds made to customers must be made back to the account from where the money came. For instance, a double payment made by credit card will be reimbursed by the accounts department with a refund back to the same credit card.
If you’ve received your job and believe there is something wrong with it, please call our Customer Support team on 1800 537 774.
At the time of order, we provide you with the freedom to choose who to deliver your order. You can choose our most cost effective option, or you can select your preferred provider, if you have one.
Our options for shipping usually include:
We accept payment via Visa or Mastercard online before each order is sent to print.
We also offer a 30-day account in which payments can be made via direct bank transfer or cheque. If you would like to apply for a 30-day account, please download and complete this form.